PILLAR: Vibrant
AGENDA DATE: September 23, 2026
COUNCIL DISTRICT(S): Citywide
DEPARTMENT: Office of Housing and Community Empowerment
PRIORITY: N/A
______________________________________________________________________
SUBJECT
Title
Authorize the City Manager to (1) exercise the fourth of four, one-year renewal options to the facility management services contract with Bridge Steps d/b/a The Bridge, as amended (the “MSC”), for facility management and operational services; and (2) provide funding for the annual fee during year five of the MSC, as amended, in an amount not to exceed $4,519,000.00 sourced from General Fund; and (3) increase the annual fee during year five of the MSC, as amended, from $4,519,000.00 to $5,147,500.00, with $328,500.00 sourced from General Fund for an increase for pay-to-stay shelter beds and $300,000.00 sourced from General Fund for an increase for the MSC - Not to exceed $5,147,500.00 $4,519,000.00 - Financing: General Fund (subject to appropriations)
Body
BACKGROUND
This MSC will provide for the management and all operational responsibility of the City’s homeless shelter located at 1818 Corsicana Street (Bridge Steps d/b/a The Bridge). The MSC, as amended, will be managed by the Office of Housing and Community Empowerment. The scope of work includes supportive services programs for clients, which utilize best practices specified by the National Alliance to End Homelessness. This contract is in support of the following key priorities: preventing homelessness, protecting persons experiencing homelessness, promoting affordable housing solutions, and partnering to maximize resources. The MSC with the Bridge has been amended several times since 2022 to add additional funds via Supplemental Agreement No. 5 by Administrative Action No. 24-5988 and revise amendments via Supplemental Agreement No. 10 by 26-5355.
As the only low barrier shelter and entry point for all adult males and females experiencing homelessness in the City, this contract is vital to keeping guests sheltered and safe while also helping them exit homelessness. Bridge Steps d/b/a The Bridge is equipped with the required experience and capabilities to successfully provide these services at the City’s homeless shelter and will assist persons experiencing homelessness with innovative solutions to overcome their housing crisis and provides substantial case management services.
Since opening in 2008, Bridge Steps d/b/a The Bridge has been an integral part of the City’s homeless response system through the provision of day shelter, night shelter, and housing attainment services. Day services include meal service (three meals per day, 365 days per year), peer support services, showers, laundry facilities, storage of client belongings, and case management. Service offerings have evolved over the years. The most recent services include kennel services for pets of overnight shelter guests and the creation of a street outreach team.
Collaborating with the Office of Housing and Community Empowerment, the local Continuum of Care (“CoC”), via its lead agency, Housing Forward (formerly known as Metro Dallas Homeless Alliance (“MDHA”), other social service agencies and homeless service providers, is essential to the continued success of the City’s partnership with Bridge Steps d/b/a The Bridge. Currently, the following agencies provide services at the location, Parkland Hospital, MetroCare Services, and the Veteran’s Administration. Other services include a library, barber shop, computer lab, and telephone service for guests and residents.
PRIOR ACTION/REVIEW (COUNCIL, BOARDS, COMMISSIONS)
On April 27, 2022, the City Council authorized a one-year facility management and operational services contract with four one-year renewal options with Bridge Steps d/b/a The Bridge as a low-barrier, housing-focused shelter (the “MSC”), in the amount of $4,519,000.00 per year in a total amount not to exceed $22,595,000.00, by Resolution No. 22-0653.
On September 14, 2022, the City Council authorized execution of Supplemental Agreement No. 1 to the MSC with The Bridge, increasing the annual fee of $4,519,000.00 by $831,284.00 to $5,350,284.00 for year one, with the increased amount sourced from TDHCA Homeless and Housing Services Program (“HHSP”) 22-23 Fund, for the management, and all operational responsibility of the City’s homeless shelter facility for a total not to exceed $831,284.00, by Resolution No. 22-1366.
On January 25, 2023, the City Council authorized execution of Supplemental Agreement No. 2 to the MSC with The Bridge, as amended, for management and operational services of Bridge Steps d/b/a The Bridge, increasing the annual fee of $5,350,284.00 by $181,006.00 to $5,531,290.00 for year one, with the increased amount sourced from the FY 21-22 Emergency Solutions Grant (“ESG”) Fund, to include rental assistance through the Rapid Rehousing Program by Resolution No. 23-0184.
On August 23, 2023, the City Council authorized the City Manager to (1) exercise the first of four, one-year renewal options to the MSC with The Bridge (Supplemental Agreement No. 3), as amended, for facility management and operational services; and (2) increase the annual fee for such services during year two of the term from $4,519,000.00 by $800,683.00 (sourced from TDHCA Funds) and $350,003.00 (sourced from ESG Funds) to an annual not to exceed amount of $5,669,686.00, by Resolution No. 23-1152.
On December 13, 2023, the City Council authorized execution of Supplemental Agreement No. 4 to the MSC with The Bridge, as amended, for the management and operational responsibility of the City’s homeless shelter facility, to add additional funds in the amount of $164,293.00, from $5,669,686.00 to $5,833,979.00 for year two, sourced with funds from TDHCA-HHSP FY 2022 Reallocation Fund by Resolution No. 23-1661.
On August 28, 2024, the City Council authorized an amendment to Resolution No. 23-1661 (Supplemental Agreement No. 6), previously approved on December 13, 2023, to reduce the MSC in the amount of $37,922.43 with The Bridge for the management and all operational responsibility of the City’s homeless shelter facility for FY 2023-2024 for the Office of Homeless Solutions, from $164,293.00 to $126,379.57 for a decrease in the overall total amount of $11,093,700.00 to $11,055,777.57, by Resolution No. 24-1191.
On September 25, 2024, the City Council authorized the City Manager to (1) exercise the second of four, one-year renewal options of the MSC with The Bridge (Supplemental Agreement Nos. 7 and 8), as amended, for facility management and all operational services; and (2) provide funding for the annual fee during year three of the contract, as amended, in an amount not to exceed $4,519,000.00 sourced from General Fund; and (3) increase the annual fee for such services during year three of the contract from $4,519,000.00 to an amount not to exceed $5,798,944.00, with $164,250.00 sourced from General Fund for an increase for pay-to-stay shelter beds, $300,000.00 sourced from General Fund for an increase for the facility management services contract, and $815,694.00 sourced from TDHCA Grant Funds by Resolution No. 24-1405.
On September 24, 2025, the City Council authorized the City Manager to (1) exercise the third of four, one-year renewal options to the MSC with The Bridge (Supplemental Agreement No. 9), as amended for facility management and operational services; (2) provide funding for the annual fee during year four of the MSC, as amended in an amount not to exceed $4,519,000.00 sourced from General Funds; and (3) increase the annual fee during year four of the MSC, as amended, from $4,519,000.00 to an amount not to exceed $5,916,911.00, with $328,500.00 sourced from General Fund for an increase for the MSC, and $769,411.00 sourced from TDHCA Grant Funds by Resolution No. 25-1523.
The Housing and Homelessness Solutions Committee was briefed by memorandum regarding this matter on September 22, 2026. <https://dallascityhall.com/government/citymanager/Documents/Council%20Materials/F.%20Upcoming%20Agenda%20Item%2026-2613A%20Mgt%20Services%20Contract.pdf>
FISCAL INFORMATION
|
Fund |
FY 2026 |
FY 2027 |
Future Years |
|
General Fund |
$0.00 |
$5,147,500.00 $4,519,000.00 |
$0.00 |