STRATEGIC PRIORITY: Vibrant
AGENDA DATE: August 27, 2025
COUNCIL DISTRICT(S): Citywide
DEPARTMENT: Office of Community Care and Empowerment
EXECUTIVE: M. Elizabeth Cedillo-Pereira
______________________________________________________________________
SUBJECT
Title
Authorize a one-year service price agreement between the Pacify Health, LLC and City of Dallas to continue providing statewide nonfee assistance service for City residents with access to twenty-four-hour on demand lactation support through the Office of Community Care and Empowerment for a term of one year from September 1, 2025 through August 31, 2026 - Pacify Health, LLC, sole source - Not to exceed $400,000.00 - Financing: - FY26 Texas Lactation Support After-Hours Hotline Funds
Body
BACKGROUND
This service price agreement provides City residents with access to twenty-four-hour on demand lactation support through the Office of Community Care and Empowerment (OCCE). Pacify Health, LLC (the “Supplier”) will provide immediate telephone lactation support without the need of a smartphone or having to schedule an appointment. The Supplier will provide support services after hours from Monday through Friday and 24 hours on the weekends and City holidays. Additionally, services will be provided in English, Spanish, and other languages through a nationwide network of International Board-Certified Lactation Consultants.
Supplier provides detailed call data for program evaluation that has demonstrated a significant increase in breastfeeding rates.
This action does not encumber funds. The purpose of a service price agreement is to establish firm pricing for services, for a specific term, which are ordered on an as needed basis according to annual budgetary appropriations. The estimated amount is intended as guidance rather than a cap on spending under the agreement, so that actual need combined with the amount budgeted will determine the amount spent under this agreement.
PRIOR ACTION/REVIEW (COUNCIL, BOARDS, COMMISSIONS)
On May 13, 2020, the City Council authorized (1) a one-year service price agreement with Pacify Health, LLC to provide City residents with access to twenty-four-hour on demand lactation support through the Office of Community Care and Empowerment in an estimated amount of $136,380.00; and (2) the ratification of $63,782.50 to pay outstanding invoices for a total estimated amount of $200,162.50, by Resolution No. 20-0736.
On April 13, 2022, the City Council authorized a service price agreement with Pacify Health, LLC to provide City residents with access to twenty-four-hour on demand lactation support through the Office of Community Care and Empowerment for a term of three years, in an estimated amount of $409,140.00, by Resolution No. 22-0574.
On August 14, 2024, the City Council authorized the acceptance of a grant from the Texas Department of State Health Services (DSHS) for the Texas Lactation Support After-Hours Hotline (TLSAH) Program in the amount of $400,000.00 to fund the after-hours lactation support services for the period of September 1, 2024 through August 31, 2025 by Resolution No. 24-1076.
On June 25, 2025, the City Council authorized acceptance of additional grant funds in an amount of $400,000.00 from DSHS for the TLSAH Program for the period of September 1, 2025 through August 31, 2026, by Resolution No. 25-1057.
FISCAL INFORMATION
|
Fund |
FY 2025 |
FY 2026 |
Future Years |
|
FY26 Texas Lactation Support After-Hours Hotline Fund |
$0.00 |
$400,000.00 |
$0.00 |
PROCUREMENT INFORMATION
Method of Evaluation for Award Type:
|
Sole Source |
• Utilized for procurements where functional requirements can only be satisfied by one vendor, such as those where patents, copyrights or monopolies exist • Exempted from competitive bidding process • Reviewed by Procurement Services to ensure the procurement meets at least one general exception as stated in the Texas Local Government Code |
OWNER/EXECUTIVE
George Brandes, Chief Operating Officer
Pacify Health, LLC
1726 Connecticut Avenue Suite 400
Dallas, TX 7520