PILLAR: Core
AGENDA DATE: November 12, 2025
COUNCIL DISTRICT(S): Citywide
DEPARTMENT: Department of Information and Technology Services
PRIORITY: Government Efficiency
______________________________________________________________________
SUBJECT
Title
Authorize a three-year cooperative purchasing agreement for add-on support for the backup and recovery solution for the Department of Information and Technology Services with Netsync Network Solutions, Inc. through The Interlocal Purchasing System Cooperative agreement - Not to exceed $365,804.00 - Financing: Data Services Fund (subject to annual appropriations)
Body
BACKGROUND
This cooperative purchasing agreement will provide the continued add-on support for the backup and recovery solution to support the City’s data security and reliability. Rubrik Customer Experience Manager is a cloud-based platform add-on support designed to manage and optimize customer interactions across digital channels. The department of Information and Technology Services will continue to utilize the software to back up the City’s data if restoration of a database is necessary. Backing up data provides security to the city by allowing the city to have copies of the previous data to restore integrity and security to that database, in the event of an error that corrupts or damages a database.
Key Benefits:
• Centralized content management
• Consistency across channels
• Enhanced customer experience
• Scalable localization
• Data driven insights
The Interlocal Purchasing System Cooperative agreement is authorized by Chapter 791 of the Texas Government Code and Subchapter F, Chapter 271, Texas Local Government Code. Section 271.102 of the Texas Local Government Code which authorizes a local government to participate in a Cooperative Purchasing Program with another local government or a local cooperative organization.
PRIOR ACTION/REVIEW (COUNCIL, BOARDS, COMMISSIONS)
On April 12, 2023, the City Council authorized a five-year cooperative purchasing agreement, for the acquisition and service maintenance and support of a backup and recovery system with Netsync Network Solutions-, by Resolution No. 23-0477.
FISCAL INFORMATION
|
Fund |
FY 2026 |
FY 2027 |
Future Years |
|
Data Services Fund |
$125,004.00 |
$120,400.00 |
$120,400.00 |
LOCAL PARTICIPATION
|
Prime |
Status |
Workforce % |
|
Netsync Network Solutions, Inc |
Non-local |
0.00% |
PROCUREMENT INFORMATION
Method of Evaluation for Award Type:
|
Cooperative Purchasing Agreement |
• Cooperative purchasing agreements enable the City to associate with State agencies, other local governments, or local cooperative organizations comprised of other state and local governments, to leverage market buying power and enable the City to purchase goods or services at lower prices |
|
|
• The cooperative purchasing agreement is an alternative method of meeting the requirements for competitive bidding or competitive sealed proposals, not an exception from that requirement |
OWNER/EXECUTIVE
Netsync Network Solutions, Inc.
2500 West loop South Suite-. 410
Houston, TX 77027
Diane Gonzales, President