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File #: 24-941    Version: 1 Name:
Type: CONSENT AGENDA Status: Approved
File created: 3/13/2024 In control: Office of Procurement Services
On agenda: 8/28/2024 Final action:
Title: Authorize a three-year service price agreement for spoken language interpretation and associated equipment rental, American Sign Language interpretation, and translation services for Municipal Court Judiciary and Office of Communications and Customer Experience - Translation & Interpretation Network, LLC in the estimated amount of $550,668.50, WorldWide Interpreters, Inc. in the estimated amount of $393,030.00, Effectiff, LLC in the estimated amount of $35,366.40, and Homeland Language Services, LLC in the estimated amount of $31,075.10, lowest responsible bidders of eighteen - Total estimated amount of $1,010,140.00 - Financing: General Fund (subject to annual appropriations)
Indexes: 100
Attachments: 1. Resolution
Date Ver.Action ByActionResultAction DetailsMeeting Details
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STRATEGIC PRIORITY:                     Government Performance & Financial Management

AGENDA DATE:                     August 28, 2024

COUNCIL DISTRICT(S):                     All

DEPARTMENT:                     Office of Procurement Services

EXECUTIVE:                     Donzell Gipson

______________________________________________________________________

SUBJECT

 

Title

Authorize a three-year service price agreement for  spoken language interpretation and associated equipment rental, American Sign Language interpretation, and translation services for Municipal Court Judiciary and Office of Communications and Customer Experience - Translation & Interpretation Network, LLC in the estimated amount of $550,668.50, WorldWide Interpreters, Inc. in the estimated amount of $393,030.00, Effectiff, LLC in the estimated amount of $35,366.40, and Homeland Language Services, LLC in the estimated amount of $31,075.10, lowest responsible bidders of eighteen - Total estimated amount of $1,010,140.00 - Financing:  General Fund (subject to annual appropriations)

 

Body

BACKGROUND

 

This action does not encumber funds; the purpose of a service price agreement is to establish firm pricing for services, for a specific term, which are ordered on an as needed basis according to annual budgetary appropriations. The estimated amount is intended as guidance rather than a cap on spending under the agreement, so that actual need combined with the amount budgeted will determine the amount spent under this agreement. 

 

This service price agreement will provide spoken language interpretation and associated equipment rental, American Sign Language interpretation, and translation services for Municipal Court Judiciary and Office of Communications and Customer Experience. Written translation and oral interpretation services are a vital part of ensuring that the City continues to equitably engage with residents and provide them with access and information to Citywide functions and meetings as well as department specific initiatives and meetings.

 

As part of the solicitation process and in an effort to increase competition, the Office of Procurement Services used its procurement system to send out email notifications to vendors registered under relevant commodity codes.  To further increase competition, the Office of Procurement Services uses historical solicitation information, the Internet, and vendor contact information obtained from user departments to contact additional vendors.

On November 10, 2015, the City Council authorized a living wage policy that requires contractors to pay their employees a “living wage” rate as established annually by the Massachusetts Institute of Technology Living Wage Calculator for Dallas County by Resolution No. 15-2141.  The calculated living wage during the solicitation process of this contract is $17.82; the selected vendor meets this requirement.

 

PRIOR ACTION/REVIEW (COUNCIL, BOARDS, COMMISSIONS)

 

On October 28, 2020, the City Council authorized a three-year service price agreement for spoken language interpretation and associated equipment rental, American Sign Language interpretations, and translation services with MasterWord Services, Inc., Language Line Services, Inc., and Worldwide Languages & Communication, LLC by Resolution No. 20-1711.

 

FISCAL INFORMATION

 

Fund

FY 2024

FY 2025

Future Years

General Fund

$1,000.00

$218,554.00

$790,586.00

 

M/WBE INFORMATION

 

In accordance with the City’s Business Inclusion and Development Policy adopted on September 23, 2020, by Resolution No. 20-1430, as amended, the M/WBE participation on this contract is as follows:

 

Contract Amount

Procurement Category

M/WBE Goal

$1,010,140.00

Other Services

N/A

M/WBE Subcontracting %

M/WBE Overall %

M/WBE Overall Participation $

N/A

N/A

N/A

The Request for Bid method of procurement resulted in the lowest responsible bidder being selected.

Translation & Interpretation Network, LLC - Non-local; Workforce - 0.00% Local Worldwide Interpreters, Inc. - Non-local; Workforce - 0.00% Local Effectiff, LLC - Non-local; Workforce - 0.00% Local Homeland Language Services, LLC - Local; Workforce - 0.00% Local

 

PROCUREMENT INFORMATION

 

Method of Evaluation for Award Type:

 

Low Bid

Recommended vendor is based on the lowest competitive quoted price, who is also technically and financially capable of performing and completing the contract, and otherwise meets all material specification requirements

 

Negotiations are not allowed

 

The Office of Procurement Services received the following bids from solicitation number BJ23-00022632.  We opened them on November 9, 2023.  We recommend the City Council award this service price agreement to the lowest responsive and responsible bidders by group.  Information related to this solicitation is available upon request.

 

*Denotes successful bidders

 

Bidders                                                                                    Address                                                                                    Amount

 

*Translation & Interpretation                     249 West Thornhill Dr.                                          Multiple Groups

Network, LLC                     Fort Worth, TX  76115

 

*Worldwide Interpreters, Inc.                     1322 Space Park Dr.                                          Multiple Groups

                     Suite C245

                     Houston, TX  77058                     

 

*Effectiff, LLC                     1995 East Oakland Park Blvd.                     Multiple Groups

                     Suite 350

                     Fort Lauderdale, FL  33306

 

*Homeland Language                     4245 North Central Expwy.                                          Multiple Groups

Services, LLC                     Dallas, TX  75205                     

 

 

Ahmed Athar Butt dba                     7901 4th St. North                                          Multiple Groups

Langspire Language                     Suite 12077

Services, LLC                     St. Petersburg, FL  33702

 

 

EPIC Translations, LLC                     28175 Haggerty Rd.                                          Multiple Groups

                     Suite 3139

                     Novi, MI  48377

 

Final Graphic, LLC                     3701 Shawnee Trl.                                          Multiple Groups

                     Lake Worth, TX  76135                     

 

Flix Translations Group, LLC                     2222 Ponce de Leon Blvd.                                          Multiple Groups

                     Suite 300

                     Coral Gables, FL  33134                     

 

GLOBO Language                     100 North 18th St.                                          Multiple Groups

Solutions, LLC                     Suite 300 Number 3465

                     Philadelphia, PA  19103                     

 

Language & Content                     114 Williams Wy.                                          Multiple Groups

Services, LLC                     Hutto, TX  78634                     

 

Language Line Services, Inc.                     1 Lower Ragsdale Dr.                                          Multiple Groups

                     Bldg. 2

                     Monterey, CA  93940

 

 

Leken Translations, LLC                     317 Ambrose Ave.                                          Multiple Groups

                     Tyler, TX  75704                     

 

LingPerfect Translations, Inc.                     1110 Brickell Ave.                                          Multiple Groups

                     Suite 430-K25

                     Miami, FL  33131                     

 

 

MasterWord Services, Inc.                     303 Stafford St.                                          Multiple Groups

                     Houston, TX  77079                     

 

Pocketalk, Inc.                     445 Sherman Ave.                                          Multiple Groups

                     Suite 120

                     Palo Alto, CA  94306                     

 

Seprotec Multilingual                      11501 Alterra Pkwy.                                          Multiple Groups

Solutions, LLC                     Suite 440

                     Austin, TX  78758                     

 

Trusted Translations, Inc.                     66 West Flagler St.                                          Multiple Groups

                     Suite 1200

                     Miami, FL  33130                     

 

Worldwide Languages &                     243 West Sunset Rd.                                          Multiple Groups

Communication, LLC                     San Antonio, TX  78209

 

OWNERS

 

Translation & Interpretation Network, LLC

 

Joshua Daneshforooz, Chief Executive Officer

 

Worldwide Interpreters, Inc.

 

James Villarreal, President

 

Effectiff, LLC

 

Alexandr Leshchinskiy, Chief Executive Officer

 

Homeland Language Services, LLC

 

Christian Lanazca, Chief Executive Officer