STRATEGIC PRIORITY: Government Performance & Financial Management
AGENDA DATE: October 23, 2024
COUNCIL DISTRICT(S): All
DEPARTMENT: Office of Procurement Services
EXECUTIVE: Donzell Gipson
______________________________________________________________________
SUBJECT
Title
Authorize Supplemental Agreement No. 15 to exercise the third of three one-year renewal options to the service contract with SBC Global Services, Inc. dba AT&T Global Services for continued maintenance and support for the City's 9-1-1 telephone system infrastructure - Not to exceed $5,518,224.26 - Financing: 9-1-1 Systems Operations Fund ($1,888,529.47) and CSEC Prop 8 Next Generation 9-1-1 Service Fund ($3,629,694.79) (subject to annual appropriations)
Body
BACKGROUND
This action does not encumber funds; the purpose of a service contract is to establish firm pricing for services, for a specific term, which are ordered on an as needed basis.
This Supplemental Agreement will provide for continued maintenance and support for the City's 9-1-1 telephone system infrastructure. This agreement provides required software patches, upgrades and network monitoring.
The current phone system infrastructure serving the 9-1-1 call center receives more than 2.1 million calls per year. This infrastructure is an integral part of providing mission critical services to residents of Dallas. The system feeds critical 9-1-1 call information to the Computer Aided Dispatch system when dispatching emergency services. Continuous maintenance and support of this system is a fundamental and vital component for the delivery of public safety.
On November 10, 2015, the City Council authorized a living wage policy that requires contractors to pay their employees a “living wage” rate as established annually by the Massachusetts Institute of Technology Living Wage Calculator for Dallas County by Resolution No. 15-2141. This contract renewal option includes the living wage of $10.37.
PRIOR ACTION/REVIEW (COUNCIL, BOARDS, COMMISSIONS)
On October 25, 2017, the City Council authorized an acquisition contract for the purchase of software and hardware to upgrade the 9-1-1 telephone system infrastructure and a five-year service contract, with three one-year renewal options, for maintenance of the 911 telephone system infrastructure with SBC Global Services, Inc., dba AT&T Global Services by Resolution No. 17-1666.
On April 22, 2020, the City Council authorized the acceptance of the Coronavirus Aid, Relief, and Economic Security Act, Coronavirus Relief Funds to aid the COVID-19 response throughout the City by Resolution No. 20-0644.
On January 13, 2021, the City Council authorized Supplemental Agreement No. 11 to increase the acquisition contract with SBC Global Services, Inc. dba AT&T Global Services for the purchase of software and hardware to upgrade the 9-1-1 telephone system infrastructure by Resolution No. 21-0149.
On April 13, 2022, the City Council authorized Supplemental Agreement No. 12, to exercise the first of three one-year renewal options to the service contract with SBC Global Services, Inc. dba AT&T Global Services for continuous maintenance and support to the City's 9-1-1 telephone system infrastructure by Resolution No. 22-0579.
On September 27, 2023, the City Council authorized Supplemental Agreement No. 14 to exercise the second of three, one-year renewal options to the service contract with SBC Global Services, Inc., dba AT&T Global Services for continued maintenance and support for the City's 9-1-1 telephone system infrastructure by Resolution No. 23-1352.
FISCAL INFORMATION
|
Fund |
FY 2025 |
FY 2026 |
Future Years |
|
9-1-1 Systems Operations Fund |
$1,888,529.47 |
$0.00 |
$0.00 |
|
CSEC Prop 8 Next Generation 9-1-1 Service Fund |
$3,629,694.79 |
$0.00 |
$0.00 |
|
Total |
$5,518,224.26 |
$0.00 |
$0.00 |
M/WBE INFORMATION
In accordance with the City’s Business Inclusion and Development Policy adopted on September 23, 2020, by Resolution No. 20-1430, as amended, the M/WBE participation on this contract is as follows:
|
Contract Amount |
Procurement Category |
M/WBE Goal |
|
$5,518,224.26 |
Other Services |
23.80%* |
|
M/WBE Subcontracting % |
M/WBE Overall % |
M/WBE Overall Participation $ |
|
0.00% |
0.00% |
$0.00 |
|
• *This item reflects the previous Business Inclusion and Development Policy M/WBE goal. |
|
• This item does not meet the M/WBE subcontracting goal. |
|
• SBC Global Services, Inc. dba AT&T Global Services - Local; Workforce - 100.00% Local |
OWNER/EXECUTIVE
SBC Global Services, Inc. dba AT&T Global Services
208 South Akard St.
Dallas, TX 75202
John Stankey, Chief Executive Officer