STRATEGIC PRIORITY: Core
AGENDA DATE: August 13, 2025
COUNCIL DISTRICT(S): Citywide
DEPARTMENT: Department of Information and Technology Services
EXECUTIVE: Donzell Gipson
______________________________________________________________________
SUBJECT
Title
Authorize a four-year service contract, with a one-year renewal option, for the continuation of maintenance and support for the equipment tracking and deployment software for Dallas Fire-Rescue Department - Deccan International, sole source - Not to exceed $399,393.00 - Financing: Data Services Fund (subject to annual appropriations)
Body
BACKGROUND
This Sole Source agreement will provide continuous maintenance and support to the Deccan Applications used by Dallas-Fire-Rescue Department (DFD). The contract includes maintenance software fixes, new features, and support for the software.
This service contract for system upgrade, maintenance, and support for the equipment tracking and deployment software currently utilized by the DFD will provide ongoing maintenance and support. Maintenance and support includes software upgrades to current releases, ongoing technical support, and specific future requests needed by the DFD. Upgrades under this new agreement include enhancements that provide improved functionality and efficiency. Additionally, this upgrade provides improved back-up and disaster recovery capabilities. We anticipate the following City departments will use this agreement:
• Department of Information and Technology Services
• Dallas Fire-Rescue Department
The software includes tools that are designed to collect real-time data directly from Computer Aided Dispatch (CAD) and analyze equipment placement/deployment. The DFD uses this critical data to improve response times and ensure the most effective deployment of equipment in the field. Examples of functionality include:
• Monthly reporting of “run time data” from the CAD system
• Situational analysis of the effects of deploying or moving equipment from one station to another
• Provides a real-time electronic map overlay showing response capabilities of specific fire stations relevant to its equipment
• Provides a back-up dispatch system in the event CAD is disabled
• DFD responded to approximately 437,664 calls in fiscal year 2017
PRIOR ACTION/REVIEW (COUNCIL, BOARDS, COMMISSIONS)
On September 12, 2018, the City Council authorized a five-year service contract, for Maintenance and support of equipment tracking and deployment software for Dallas Fire-Rescue Department with Deccan International by Resolution No. 18-1265.
FISCAL INFORMATION
|
Fund |
FY 2025 |
FY 2026 |
Future Years |
|
Data Services Fund |
$72,280.00 |
$75,894.00 |
$251,219.00 |
LOCAL PARTICIPATION
|
Prime |
Status |
Workforce % |
|
Deccan International |
Non-local |
0.00% |
PROCUREMENT INFORMATION
Method of Evaluation for Award Type:
|
Sole Source |
• Utilized for procurements where functional requirements can only be satisfied by one vendor, such as those where patents, copyrights or monopolies exists |
|
|
• Exempted from competitive bidding process |
|
|
• Reviewed by Procurement Services to ensure the procurement meets at least one general exception as stated in the Texas Local Government Code |
OWNER/EXECUTIVE
Deccan International
6170 Cornerstone Court E, Suite 100
San Diego, CA 92121
Latha Nagaraj, Chief Executive Officer