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File #: 24-2232    Version: 1 Name:
Type: CONSENT AGENDA Status: Approved
File created: 7/17/2024 In control: Office of Procurement Services
On agenda: 8/28/2024 Final action:
Title: Authorize a five-year service contract for the purchase of software licenses subscription, hosting services, and technical support for the Department of Housing & Neighborhood Revitalization - Benevate, Inc. dba Neighborly Software, sole source - Not to exceed $495,075.00 - Financing: Community Development Block Grant Fund (subject to annual appropriations)
Indexes: 100
Attachments: 1. Resolution
Date Ver.Action ByActionResultAction DetailsMeeting Details
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STRATEGIC PRIORITY:                     Government Performance & Financial Management

AGENDA DATE:                     August 28, 2024

COUNCIL DISTRICT(S):                     All

DEPARTMENT:                     Office of Procurement Services

EXECUTIVE:                     Donzell Gipson

______________________________________________________________________

SUBJECT

 

Title

Authorize a five-year service contract for the purchase of software licenses subscription, hosting services, and technical support for the Department of Housing & Neighborhood Revitalization - Benevate, Inc. dba Neighborly Software, sole source - Not to exceed $495,075.00 - Financing:  Community Development Block Grant Fund (subject to annual appropriations)

 

Body

BACKGROUND

 

This action does not encumber funds; the purpose of a service contract is to establish firm pricing for services, for a specific term, which are ordered on an as needed basis.

 

This service contract will provide for the purchase of software licenses subscription, hosting services, and technical support for the Department of Housing & Neighborhood Revitalization (HOU).  Benevate, Inc. dba Neighborly Software currently owns the database and data entry system used by the City and it allows for management of everything from application support to long term portfolio management.  The software will be used to automate enrollment, qualification, administration, and reporting for all HOU programs.  The software will be configured to HOU specific needs, including

 

                     Custom workflows

                     Forms

                     Document generation requirements

 

The service contract will also provide for an online portal for beneficiaries to apply for grant funding, view loan information, request loan payoff details, and attest to ongoing program requirements.  Contractors will use the portal to bid on construction projects, update their insurance/license information and make draw requests.  The Department of Housing & Neighborhood Revitalization inspectors will be able to use the software to complete inspections and writeups using a mobile tablet device.  Other benefits include the ability to track multiple funding sources across all revitalization programs.

 

On November 10, 2015, the City Council authorized a living wage policy that requires contractors to pay their employees a “living wage” rate as established annually by the Massachusetts Institute of Technology Living Wage Calculator for Dallas County by Resolution No. 15-2141.  The calculated living wage during the solicitation process of this contract is $18.24; the selected vendor meets this requirement.

 

PRIOR ACTION/REVIEW (COUNCIL, BOARDS, COMMISSIONS)

 

On August 14, 2019, the City Council authorized a five-year subscription contract for software licenses, hosting services and technical support for various Department of Housing and Neighborhood Revitalization programs with Benevate, Inc. dba Neighborly Software through an Intergovernmental Agreement with the City of Waco by Resolution No. 19-1108.

 

FISCAL INFORMATION

 

Fund

FY 2024

FY 2025

Future Years

Community Development Block Grant Fund

$81,500.00

$89,425.00

$324,150.00

 

M/WBE INFORMATION

 

In accordance with the City’s Business Inclusion and Development Policy adopted on September 23, 2020, by Resolution No. 20-1430, as amended, the M/WBE participation on this contract is as follows:

 

Contract Amount

Procurement Category

M/WBE Goal

$495,075.00

Other Services

N/A

M/WBE Subcontracting %

M/WBE Overall %

M/WBE Overall Participation $

N/A

N/A

N/A

This item is Other Services and Sole Source.

Benevate, Inc. dba Neighborly Software - Non-local; Workforce - 0.00% Local

 

PROCUREMENT INFORMATION

 

Method of Evaluation for Award Type:

 

Sole Source

Utilized for procurements where functional requirements can only be satisfied by one vendor, such as those where patents, copyrights or monopolies exists

 

Exempted from competitive bidding process

 

The Office of Procurement Services conducted a sole source review and found no exceptions

 

OWNER

 

Benevate, Inc. dba Neighborly Software

3423 Piedmont Road

Atlanta, GA  30305

 

Jason Rusnak, President