PILLAR: Core
AGENDA DATE: December 10, 2025
COUNCIL DISTRICT(S): Citywide
DEPARTMENT: Department of Information and Technology Services
PRIORITY: Government Efficiency
______________________________________________________________________
SUBJECT
Title
Authorize a three-year service contract for the hosting, support, and maintenance of a restaurant inspection solution for the Department of Code Compliance - HS GovTech USA Inc. - sole source - Not to exceed $201,357.18 - Financing: General Fund (subject to annual appropriations)
Body
BACKGROUND
This Sole Source agreement will provide continued hosting, support and maintenance, and warranty of the restaurant inspection solution. This system provides efficiencies in work processes to include the remote inspection process, including the ability to make applications online and pay all required fees via the customer facing portal. Additionally, customers will have the ability to manage their business accounts online. Improvements in the financial management of customer business accounts include providing customers with the ability to review and paying invoices online, accessing business documents to include viewing and printing inspection records. The system also allows the full inspection report to be published online to the public.
PRIOR ACTION/REVIEW (COUNCIL, BOARDS, COMMISSIONS)
On December 9, 2020, the City Council authorized a five-year contract for implementation, hosting, maintenance, and support of a restaurant inspection solution with HealthSpace USA, Inc. by Resolution No. 20-1906.
FISCAL INFORMATION
|
Fund |
FY 2026 |
FY 2027 |
Future Years |
|
General Fund |
$65,803.00 |
$65,803.00 |
$69,751.18 |
LOCAL PARTICIPATION
|
Prime |
Status |
Workforce % |
|
HS Govtech USA Inc |
Non-local |
4.68% |
PROCUREMENT INFORMATION
Method of Evaluation for Award Type:
|
Sole Source |
• Utilized for procurements where functional requirements can only be satisfied by one vendor, such as those where patents, copyrights or monopolies exists |
|
|
• Exempted from competitive bidding process |
|
|
• Reviewed by Procurement Services to ensure the procurement meets at least one general exception as stated in the Texas Local Government Code |
OWNER/EXECUTIVE
HS GovTech USA Inc.
436 East 36th Street Suite 55
Charlotte, NC 28205
Eric Thomas, Chief Executive Officer