PILLAR: Fiscally Sound
AGENDA DATE: June 10, 2026
COUNCIL DISTRICT(S): N/A
DEPARTMENT: Office of Procurement Services
PRIORITY: Government Efficiency
______________________________________________________________________
SUBJECT
Title
Authorize (1) a three-year service contract, with two one-year renewal options, for City paid basic life insurance and the administration of grandfathered life insurance policies for the Department of Human Resources for the period June 10, 2026 through June 9, 2029 - Standard Insurance; and (2) a three-year service contract, with two one-year renewal options, for voluntary benefits, financial wellness, pet insurance, and legal services for the period June 10, 2026 through June 9, 2029 - Standard Insurance Company and Metropolitan Life Insurance Company, most advantageous proposers of twelve - Not to exceed $2,932,743.00 - Financing: Employee Benefits Funds (subject to annual appropriations) (see Fiscal Information)
Body
BACKGROUND
This action does not encumber funds; the purpose of these agreements is to establish firm pricing for services, for a specific term, which are ordered on an as needed basis
These service contracts will provide for City paid basic life insurance and the administration of grandfathered life insurance policies and employee paid voluntary benefits for the Department of Human Resources. Basic life insurance is provided to full-time employees working 40 hours a week and services to provide administration and support for approximately 2,500 grandfathered self-funded life policies with an average policy amount of $2,500.00.
The following voluntary benefits are provided to participating employees at no cost to the City:
• Accident
• Accidental Death and Dismemberment (AD&D)
• Critical Illness
• Financial Wellness
• Hospital
• Legal Benefits
• Long Term Disability
• Pet Insurance
• Supplemental Life
• Short Term Disability
The contracts will allow employees to custom tailor the benefit package to their individual needs. The services will also include the management of all aspects of employee marketing and enrollment and provide ongoing customer service for the voluntary benefit products and the provision of support staff during open-enrollment periods.
A five-member committee from the following departments reviewed and evaluated the qualifications:
• City Controllers Office (1)
• Department of Human Resources (1)
• Office of Environmental Quality and Sustainability (1)
• Office of Procurement Services (2*)
*The Office of Procurement Services evaluated cost, local preference, and the Business Inclusion and Development Plan, if applicable.
The committee selected the successful respondents on the basis of demonstrated competence and qualifications under the following criteria:
• Capability and expertise 25 points
• Functional match to City requirements 20 points
• Technical match to City requirements 20 points
• Business Inclusion and Development Plan 15 points
• Cost to the City 15 points
• Local Preference 5 points
As part of the solicitation process and in an effort to increase competition, the Office of Procurement Services used its procurement system to send out email notifications to vendors registered under relevant commodity codes. To further increase competition, the Office of Procurement Services uses historical solicitation information, the Internet, and vendor contact information obtained from user departments to contact additional vendors.
On November 10, 2015, the City Council authorized a living wage policy that requires contractors to pay their employees a “living wage” rate as established annually by the Massachusetts Institute of Technology Living Wage Calculator for Dallas County by Resolution No. 15-2141. The calculated living wage during the solicitation process of this contract is $22.05; the selected vendors meet this requirement.
PRIOR ACTION/REVIEW (COUNCIL, BOARDS, COMMISSIONS)
On December 9, 2020, the City Council authorized a three-year service contract and policy, with two one-year renewal options, to provide City paid basic life insurance with Standard Insurance Company by Resolution No. 20-1905.
On November 10, 2021, the City Council authorized a three-year service contract with one two-year renewal option for City paid long term disability benefits and administration of grandfathered life insurance policies for the Department of Human Resources with Standard Insurance Company by Resolution No. 21-1833.
On March 9, 2022, the City Council authorized (1) a three-year service contract with one two-year renewal option for enhanced employee benefits to include pet insurance, financial well-being, and entertainment discounts with MetLife Pet Insurance Solutions, LLC, PNC Bank National Association, W.J. Alexander & Associates, P.C.; and (2) a three-year service contract with one two-year renewal option for an educational and financial wellness resources portal with Navarro Insurance Group, L.P. by Resolution No. 22-0462.
FISCAL INFORMATION
|
Fund |
FY 2026 |
FY 2027 |
Future Years |
|
Employee Benefits Funds |
$977,581.00 |
$977,581.00 |
$977,581.00 |
The cost of voluntary benefits will be incurred by City employees at no cost to the City. Costs to the Employee Benefits Funds are related to basic life insurance and the administration of grandfathered life insurance policies.
LOCAL PARTICIPATION
|
Prime |
Status |
Workforce % |
|
Standard Insurance Company |
Non-local |
100.00% |
|
Metropolitan Life Insurance Company |
Non-local |
0.55% |
PROCUREMENT INFORMATION
Method of Evaluation for Award Type:
|
Request for Competitive |
• Utilized for high technology procurements, insurance procurements, and other goods and services |
|
Sealed Proposal |
• Recommended offeror whose proposal is most advantageous to the City, considering the relative importance of price, and other evaluation factors stated in the specifications |
|
|
• Always involves a team evaluation |
|
|
• Allows for negotiation on contract terms, including price |
The Office of Procurement Services received the following proposals from solicitation number BVZ25-00027195. We opened them on June 6, 2025. We recommend the City Council award these contracts to the most advantageous proposers by group.
*Denotes successful proposers
Proposer Address Amount
*Standard Insurance 1100 Southwest 6th Ave. Multiple groups
Company Portland, OR 97204
*Metropolitan Life Insurance 200 Park Ave. Multiple groups
Company New York, NY 10166
Securian Life Insurance 400 Robert St. North Multiple groups
Company St. Paul, MN 55101
Dearborn Life Insurance 701 East 22nd St. Multiple groups
Company Suite 300
Lombard, IL 60148
Hartford Life and Accident One Hartford Plz. Multiple groups
Insurance Company Hartford, CT 06155
Pre-Paid Legal Services, Inc. One Pre-Paid Wy. Multiple groups
dba LegalShield Ada, OK 74820
Trustmark Insurance Company 400 North Field Dr. Multiple groups
Lake Forest, IL 60045
Continental American 1600 Willins St. Multiple groups
Insurance Company Columbia, SC 29201
American Fidelity 9000 Cameron Pkwy. Multiple groups
Oklahoma City, OK 73114
The PNC Financial Services 225 Fifth Ave. Multiple groups
Group, Inc. 4th Floor
Pittsburgh, PA 15222
Colonial Life & Accident 1200 Colonial Life Blvd. Multiple groups
Insurance Company Columbia, SC 29210
Kashable 500 5th Ave. Multiple groups
27th Floor
New York, NY 10110
OWNERS/EXECUTIVES
Standard Insurance Company
J. Gregory Ness, Chief Executive Officer
Metropolitan Life Insurance Company
Michael A. Khalaf, Chief Executive Officer