STRATEGIC PRIORITY: Core
AGENDA DATE: June 11, 2025
COUNCIL DISTRICT(S): Citywide
DEPARTMENT: Office of Procurement Services
EXECUTIVE: Donzell Gipson
______________________________________________________________________
SUBJECT
Title
Authorize a ten-year service contract in the estimated amount of $29,270,833.00, with two five-year renewal options in the total estimated amount of $38,115,000.00, as detailed in the Fiscal Information section, for implementation and maintenance of interactive digital kiosks for the Office of Communications & Customer Experience/311- IKE Smart City, LLC, most advantageous proposer of three - Estimated Total Net Revenue: $67,385,833.00 and General Fund $67,385,833.00
Body
BACKGROUND
This service contract will provide for the implementation and maintenance of interactive digital kiosks for the Office of Communications & Customer Experience/311. These kiosks will provide residents and visitors the ability to navigate and engage with interactive kiosks to enhance wayfinding, visitor experience, and brand perception Dallas. It will also increase vibrancy and visual interest of City streets, promote city events and programming, disseminate public information and emergency messaging, and provide wi-fi internet service to augment Smart Dallas Initiatives.
The interactive digital kiosks will generate non-taxpayer revenue to the City and will be at no cost to the City.
A five-member committee from the following departments reviewed and evaluated the qualifications:
• Department of Information and Technology Services (1)
• Department of Planning and Development (1)
• Department of Transportation and Public Works (1)
• Office of Communications & Customer Experience/311 (1)
• Office of Procurement Services (1)
The committee selected the successful respondent based on demonstrated competence and qualifications under the following criteria:
• Project approach 35 points
• Revenue model 30 points
• Experience and qualification 20 points
• Business Inclusion and Development Plan 15 points
As part of the solicitation process and to increase competition, the Office of Procurement Services used its procurement system to send out email notifications to vendors registered under relevant commodity codes. To further increase competition, the Office of Procurement Services uses historical solicitation information, the Internet, and vendor contact information obtained from user departments to contact additional vendors.
PRIOR ACTION/REVIEW (COUNCIL, BOARDS, COMMISSIONS)
The City Council was briefed regarding this matter on May 1, 2024.
The Transportation and Infrastructure Committee was briefed regarding this item on September 16, 2024.
The City Council was briefed regarding this matter on December 4, 2024.
On February 28, 2024, the City Council authorized the rejection of proposals received for interactive digital kiosks for the Department of Public Works by Resolution No. 24-0367.
The City Council was briefed by memorandum regarding this matter on June 6, 2025.
FISCAL INFORMATION
Initial Term: $29,270,833.00
Renewal Option 1: $18,150,000.00
Renewal Option 2: $19,965,000.00
Revenue: General Fund $67,385,833.00
M/WBE INFORMATION
In accordance with the City’s Business Inclusion and Development Policy adopted on September 23, 2020, by Resolution No. 20-1430, as amended, the M/WBE participation on this contract is as follows:
|
Contract Amount |
Procurement Category |
M/WBE Goal |
|
$67,385,833.00 |
Revenue |
N/A |
|
M/WBE Subcontracting % |
M/WBE Overall % |
M/WBE Overall Participation $ |
|
14.29% |
14.29% |
$9,630,000.00 |
|
• The Business Inclusion and Development Policy does not apply to Revenue contracts, however, the prime contractor is subcontracting with certified M/WBEs. |
|
• IKE Smart City, LLC - Non-local; Workforce - 0.63% Local |
PROCUREMENT INFORMATION
Method of Evaluation for Award Type:
|
Request for |
• Utilized for professional, personal, revenue, and planning services |
|
Proposal |
• Recommended offeror is the responsible offeror whose proposal most closely meets established criteria for the services advertised, based on demonstrated competence and qualifications at a fair and reasonable price |
|
|
• Always involves the evaluation by committee |
|
|
• Allows for negotiation on contract terms, including price |
The Office of Procurement Services received the following proposals from solicitation number BIZ25-00027063. We opened them on March 21, 2025. We recommend the City Council award this service contract in its entirety to most advantageous proposer.
*Denotes successful proposer
Bidder Address Score
*IKE Smart City, LLC 250 N. Hartford Avenue 90.25
Columbus, OH 43222
Eflyn Electronics Ltd 8570 Stanton Avenue 77.00
Buena Park, CA 90620
GreenZone Enterprises 54 Fireside Drive 37.75
Brownsville, TX 78521
OWNER/EXECUTIVE
IKE Smart City, LLC
Pete Scantland, Chief Executive Officer