STRATEGIC PRIORITY: Public Safety
AGENDA DATE: September 25, 2024
COUNCIL DISTRICT(S): All
DEPARTMENT: Police Department
EXECUTIVE: Dominique Artis
______________________________________________________________________
SUBJECT
Title
Authorize a three-year service agreement for an online community member incident reporting portal and management system, Desk Officer Reporting System for the Police Department - LexisNexis Risk Solutions FL Inc., sole source - Not to exceed $320,909.64 - Financing: General Fund (subject to annual appropriations)
Body
BACKGROUND
This action does not encumber funds; the purpose of a services agreement is to establish firm pricing for services, for a specific term, which are ordered on an as needed basis according to annual budgetary appropriations. The estimated amount is intended as guidance rather than a cap on spending under the agreement, so that actual need combined with the amount budgeted will determine the amount spent under this agreement.
This sole source services agreement will provide for a online community member incident reporting portal and management system, Desk Officer Reporting System (DORs), from LexisNexis. This agreement includes unlimited users, incident types, and report intake; unlimited customer support; unlimited maintenance; and system hosting in the LexisNexis secure hosting environment.
The vendor’s platform is designed for law enforcement, DORS automates the reporting process for incidents occurring within a law enforcement agency’s jurisdiction. DORS collects and gathers information from a wide variety of report types - such as minor vehicle accidents and other incident reports - from members of the public. All reports filed using DORS can be automatically imported into the records management systems, with accurate and appropriate UCR and NIBRS compliant coding. Additionally, the DORs system actively monitors inbound reports for possible duplicates or supplements and enables the agency reviewer to either merge the report as a supplement, mark as a duplicate or continue as an original.
The online resident incident reporting portal provides residents and businesses the ability to enter incident reports on routines matters that do not require Police assistance. These services provide a more customer-friendly experience by providing the ability to enter and retrieve incident and crash incident reports without having to visit a police station to fill out a report. Additionally, the portal provides efficiencies by allowing police officers to deal with more urgent matters.
PRIOR ACTION/REVIEW (COUNCIL, BOARDS, COMMISSIONS)
The Public Safety Committee was briefed by memorandum regarding this matter on September 9, 2024. <https://cityofdallas.legistar.com/View.ashx?M=F&ID=13288597&GUID=B7E288A0-27DE-4680-8F47-B85192896FD3>
FISCAL INFORMATION
|
Fund |
FY 2024 |
FY 2025 |
Future Years |
|
General Fund |
$34,608.00 |
$106,160.04 |
$180,141.60 |
PROCUREMENT INFORMATION
Method of Evaluation for Award Type:
|
Sole Source |
• Utilized for procurements where functional requirements can only be satisfied by one vendor, such as those where patents, copyrights or monopolies exists • Exempted from competitive bidding process |
|
|
• The Office of Procurement Services conducted a sole source review and found no exceptions |
OWNER/EXECUTIVE
LexisNexis Risk Solutions FL Inc.
1000 Alderman Drive
Alpharetta, GA 30005
Haywood Talcove, Chief Executive Officer