STRATEGIC PRIORITY: Core
AGENDA DATE: June 25, 2025
COUNCIL DISTRICT(S): Citywide
DEPARTMENT: Office of Procurement Services
EXECUTIVE: Donzell Gipson
______________________________________________________________________
SUBJECT
Title
Authorize Supplemental Agreement No. 24 to extend the terms and increase the service contract with Tritech Software Systems, a subsidiary of CentralSquare Technologies, LLC. for maintenance and support of the City’s existing Computer Aided Dispatch system for the Department of Information and Technology Services from August 1, 2025 to July 31, 2028 - Not to exceed $5,589,604.78, from $21,351,530.38 to $26,941,135.16 - Financing: 9-1-1 System Operations Fund ($5,554,864.78) and CSEC Prop 8 Next Generation 9-1-1 Service Fund ($34,740.00) (subject to annual appropriations)
Body
BACKGROUND
This Supplemental Agreement will provide for maintenance and support of the City’s existing Computer Aided Dispatch (CAD) system for the Department of Information and Technology Services. The agreement is for continued maintenance and support of Computer-Aided Dispatch (CAD) System, training for Dallas Police Department and Dallas Fire-Rescue Department for new features included in the new upgraded CAD System, and deployment of a three node Windows Server Failover Cluster to minimize service disruptions and automate data recovery. This system supports the efficient mobilization of Dallas Police Department and Dallas Fire-Rescue Department personnel and resources needed in response to emergency calls.
PRIOR ACTION/REVIEW (COUNCIL, BOARDS, COMMISSIONS)
On June 8, 2005, the City Council authorized the purchase of computer hardware from Dell Marketing L.P. through the Department of Information Resources contract and hardware, software, training, managed services, installation, and support for a Computer Aided Dispatch system with Tritech Software Systems by Resolution No. 05-1795.
On February 11, 2009, the City Council authorized Supplemental Agreement No. 1 to increase the original contract to add maintenance and support for mobile application and to fund an additional sixty-months of maintenance for Computer Aided Dispatch system with Tritech Software Systems by Resolution No. 09-0455.
On September 22, 2015, the City Council authorized Supplemental Agreement No. 2 to allowing a five-year service contract for maintenance and support of the City's existing computer aided dispatch system with Tritech Software Systems by Resolution No. 15-1736.
On March 25, 2020, the City Council authorized Supplemental Agreement No. 13 to extend the terms and increase the service contract with Tritech Software Systems for maintenance and support of the City's existing computer-aided dispatch system for the Department of information and Technology services with Tritech Software Systems by Resolution No. 20-0485.
On June 14, 2023, the City Council authorized Supplemental Agreement No. 16 for the continued maintenance and support of the existing computer aided dispatch system, disaster recovery synchronization, and computer aided dispatch routing server for the Department of Information and Technology Services with Tritech Software Systems by Resolution No. 23-0810.
FISCAL INFORMATION
|
Fund |
FY 2025 |
FY 2026 |
Future Years |
|
9-1-1 System Operations Fund |
$1,761,077.66 |
$1,850,627.86 |
$1,943,159.26 |
|
CSEC Prop 8 Next Generation 911 Service Fund |
$ 34,740.00 |
$ 0.00 |
$ 0.00 |
|
Total |
$1,795,817.66 |
$1,850,627.86 |
$1,943,159.26 |
M/WBE INFORMATION
In accordance with the City’s Business Inclusion and Development Policy adopted on September 23, 2020, by Resolution No. 20-1430, as amended, the M/WBE participation on this contract is as follows:
|
Contract Amount |
Procurement Category |
M/WBE Goal |
|
$5,589,604.78 |
Other Services |
N/A |
|
M/WBE Subcontracting % |
M/WBE Overall % |
M/WBE Overall Participation $ |
|
N/A |
N/A |
N/A |
|
• The Business Inclusion and Development Policy does not apply to Proprietary Software. |
|
• Tritech Software Systems, a subsidiary of CentralSquare Technologies, LLC. - Non-local; Workforce - 0.00% Local |
OWNER/EXECUTIVES
Tritech Software Systems, a subsidiary of CentralSquare Technologies, LLC.
1000 Business Center Drive
Lake Mary, FL 32746
Manolis Kotzabasakis, Chief Executive Officer of CentralSquare Technologies
Ron Anderson, Chief Sales Officer