STRATEGIC PRIORITY: Government Performance & Financial Management
AGENDA DATE: June 26, 2024
COUNCIL DISTRICT(S): All
DEPARTMENT: Office of Procurement Services
EXECUTIVE: Donzell Gipson
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SUBJECT
Title
Authorize Supplemental Agreement No. 8 to increase the service contract with International Business Machines Corporation dba IBM Corporation for a one-time purchase of generative Artificial Intelligence and data governance as a service related to the City's data aggregation platform for the Department of Information and Technology Services with no additional time - Not to exceed $745,305.00, from $5,153,262.51 to $5,898,567.51 - Financing: Information Technology Equipment Fund (subject to annual appropriations)
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BACKGROUND
This action does not encumber funds; the purpose of a service contract is to establish firm pricing for services, for a specific term, which are ordered on an as needed basis.
This Supplemental Agreement will provide for a one-time purchase of generative AI and data governance as a continued service related to the City's data aggregation platform for the Department of Information and Technology Services with no additional time. This purchase will provide for a more frictionless resident experience by leveraging cutting edge Artificial Intelligence (AI) models and governance tools to enforce data policies and standards across our existing data lake including data privacy, data quality, data cataloging, and data lineage.
Key Benefits:
* 311 Improved Resident Response Time: accelerate dialogue between government and resident. Summarize lengthy transcripts, analyze sentiment, and generate unique responses
* Generative AI for Federal Grants: quickly assess whether City of Dallas is eligible for federal grants, questions and answers against the content of the grant, generate templated response proposals
* AI High Impact Weather Events: using both predictive analytics an...
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