STRATEGIC PRIORITY: Quality of Life, Arts and Culture
AGENDA DATE: November 13, 2024
COUNCIL DISTRICT(S): All
DEPARTMENT: Office of Community Care and Empowermentt
EXECUTIVE: M. Elizabeth Cedillo-Pereira
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SUBJECT
Title
Authorize the City Manager or her designee to exercise the second of two one-year renewal options for the service contract with Senior Citizens of Greater Dallas, Inc. d/b/a the Senior Source, as a sole source, to provide nursing home ombudsman services, which includes: receiving, investigating and resolving complaints and assisting in obtaining goods or services for seniors residing in nursing homes and assisted living facilities within the city of Dallas with a term beginning on December 1, 2024 through November 30, 2025 - Not to exceed $150,868.00, from $301,736.00 to $452,604.00 - Financing: General Fund (subject to annual appropriations)
Body
BACKGROUND
Senior Citizens of Greater Dallas, Inc. d/b/a The Senior Source ("The Senior Source"), which is federally mandated by the Older Americans Act, Title VII, Chapter 2, the Long-Term Care Ombudsman Program, has served older adults in the Dallas area for fifty-nine years. The mission of The Senior Source is to enhance the overall quality of life and empower all older adults in greater Dallas to thrive.
The City of Dallas has a longstanding partnership with The Senior Source to serve older adults in our community, including support for a key initiative, the Senior Services Ombudsman Program. City funds have long supported this project to promote safety in Dallas assisted living and nursing home facilities, bolstering local capacity of staff and volunteers to make proactive and responsive visits to these facilities, and to conduct outreach and engagement with older adults residing in these facilities, and their families. The goal of the program is to assist residents and to protect their health, safety, welfare and rights. This...
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