PILLAR: Core
AGENDA DATE: February 25, 2026
COUNCIL DISTRICT(S): Citywide
DEPARTMENT: Office of Procurement Services
PRIORITY: Government Efficiency
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SUBJECT
Title
Authorize a five-year service contract, with two one-year renewal options, for the processing of applications and renewals of security alarm permits and the collection of fees associated with the security alarm permits and false alarms for the Dallas Police Department - Central Square Technologies, LLC, most advantageous proposer of three - Estimated Net Revenue: General Fund $10,548,855.00
Body
BACKGROUND
This service contract will provide for the processing of applications and renewals of security alarm permits and the collection of fees associated with the security alarm permits and false alarms for the Dallas Police Department (DPD). The DPD Security Alarm Unit, in conjunction with the Special Collections section of the Dallas Water Utilities Department, is responsible for the administration of the City's security alarm permitting and false alarm fees collections for the approximately 176,000 residential and commercial security alarm permits. This system allows residents and businesses to apply for new permits and to renew existing permits. It will also capture and document false alarm calls through the City's computer aided dispatch system to ensure efficient false alarm enforcement. The proposed revenue share approach is 90 percent for the City and 10 percent for the supplier.
A five-member committee from the following departments reviewed and evaluated the qualifications:
* Dallas Police Department (3)
* Dallas Water Utilities Department (1)
* Office of Procurement Services (1)*
*The Office of Procurement Services evaluated revenue share.
The committee selected the successful respondent on the basis of demonstrated competence and qualifications under the following criteria:
* Revenue share 30 points...
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