STRATEGIC PRIORITY: Government Performance and Financial Management
AGENDA DATE: December 11, 2024
COUNCIL DISTRICT(S): All
DEPARTMENT: Department of Information and Technology Services
EXECUTIVE: Donzell Gipson
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SUBJECT
Title
Authorize (1) Supplemental Agreement No. 5 to increase the service contract for hosting maintenance, and support of ESO Visual Fire Software used by Fire-Rescue for the Department of Information and Technology Services not to exceed $168,223.00, from $841,115.00 to $1,009,338.00; and (2) execution of a two-year service contract for continuous hosting, maintenance, and support of ESO Visual Fire software used by the Dallas Fire-Rescue Department for the Department of Information and Technology Services in an amount not to exceed $362,100.01 - ESO Solutions, Inc., sole source - Total not to exceed $530,323.01 - Financing: Data Services Fund (subject to annual appropriations)
Body
BACKGROUND
This new service contract will provide continuous hosting, maintenance, and support of ESO Fire software that links to the Fire Record Management System (FRMS) utilized by the Fire-Rescue Department (DFR) to the National Fire Incident Reporting System (NFIRS). This software supports built-in data validation tools that assist DFR with ensuring fire incident reports are correctly filled in accordance with the NFIRS standards.
Key Benefits:
* ESO's integrated fire software products eliminates duplicate data entry.
* The system then logs for the fire personnel the data needed for emergency calls
* The system compiles that data into a required state report and sends the report on the fire department's behalf.
* This software also captures fire service injuries and exposures by documenting firefighter injuries, any exposure details, and runs reports to analyze frequency and trends.
PRIOR ACTION/REVIEW (COUNCIL, BOARDS, COMMISSIONS)
On August 10, 2016, the City Council authorize...
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