PILLAR: Core
AGENDA DATE: February 25, 2026
COUNCIL DISTRICT(S): Citywide
DEPARTMENT: Office of Procurement Services
PRIORITY: N/A
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SUBJECT
Title
Authorize a five-year concession contract with a minimum guarantee of $62,625.00, with two one-year renewal options, with a minimum annual guarantee of $12,525.00 per year, for the installation, operation, and maintenance of automated teller machines at various City locations for the Department of Facilities and Real Estate Management - Metro Route Services, Inc. most advantageous bidder of two - Total Minimum Revenue Guaranteed Over 7 Years: General Fund ($67,442.31) and Convention Center Fund ($20,232.69)
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BACKGROUND
This concession contract will provide for the installation, operation, and maintenance of automated teller machines (ATM's) at various City locations for the Department of Facilities and Real Estate Management. Automated teller machine service at strategic locations provides a convenient way for patrons to access cash for the payment of fees and fines.
These facilities include:
* City Hall
* Oak Cliff Municipal Center
* Jack Evans Police Headquarters
* Police Auto Pound
* Central Library
* Municipal Court
* Marshal's Office
* Majestic Theater
ATM's will also be located at the Kay Bailey Hutchison Convention Center Dallas. These ATM's will be provided for the convenience of visitors attending events such as conferences, meetings, exhibitions, and sporting events. Additional ATM's may be requested on an as-needed basis to cover larger events.
As part of the solicitation process and in an effort to increase competition, the Office of Procurement Services used its procurement system to send out email notifications to vendors registered under relevant commodity codes. To further increase competition, the Office of Procurement Services uses historical solicitation information, the Internet, and vendor contact informa...
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