PILLAR: Vibrant
AGENDA DATE: June 24, 2026
COUNCIL DISTRICT(S): Citywide
DEPARTMENT: Office of Housing and Community Empowerment
PRIORITY: Innovation
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SUBJECT
Title
Authorize a one-year service price agreement to provide City residents with access to twenty-four-hour on demand lactation support through the Office of Housing and Community Empowerment for the period September 1, 2026 through August 31, 2027 - Pacify Health, Inc dba Pacify, sole source - Estimated amount of $174,180.00 - Financing: FY27 Texas Lactation Support After-Hours Hotline Fund
*In alignment with Drivers of Opportunity nexus.
Body
BACKGROUND
This service price agreement provides City residents with access to twenty-four-hour on demand lactation support through the Office of Housing and Community Empowerment (OHCE). Pacify Health, Inc dba Pacify (the "Supplier") will provide immediate telephone lactation support without the need of a smartphone or having to schedule an appointment. The Supplier will provide support services after hours Monday through Friday and twenty-four-hours on the weekends and City holidays. Additionally, services will be provided in English, Spanish, and other languages through a nationwide network of International Board-Certified Lactation Consultants.
The Supplier provides detailed call data for program evaluation that has demonstrated a significant increase in breastfeeding rates.
This action does not encumber funds. The purpose of a service price agreement is to establish firm pricing for services, for a specific term, which are ordered on an as needed basis according to annual budgetary appropriations. The estimated amount is intended as guidance rather than a cap on spending under the agreement, so that actual need combined with the amount budgeted will determine the amount spent under this agreement.
PRIOR ACTION/REVIEW (COUNCIL, BOARDS, COMMISSIONS)
On May 13, 2020, the City Council ...
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