STRATEGIC PRIORITY: Fiscally Sound
AGENDA DATE: September 10, 2025
COUNCIL DISTRICT(S): N/A
DEPARTMENT: City Secretary's Office
EXECUTIVE: Bilierae Johnson
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SUBJECT
Title
Authorize a cooperative purchasing agreement for a boards and commissions solution, and a GovQA Public Records Request Management Software with Carahsoft Technology Corporation through the Department of Information Resources cooperative agreement, which is necessary to comply with the Freedom of Information Act for the period October 1, 2025 through December 31, 2026 - Not to exceed $244,941.97 - Financing: General Fund
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BACKGROUND
In 2015, the City of Dallas implemented the GovQA Public Records Request Management Software, in compliance with the Freedom of Information Act (FOIA), to comply with the Texas Public Information Act. Additionally, the use of this software has allowed enhancements in efficiency, transparency, and customer service to citizens requesting public information from the City of Dallas.
GovQA Public Records Request Management Software, in compliance with the FOIA, allows for the sharing of open records with the public via the City's web portal. Access to the open records portal is free to the public. Citizens can easily submit requests for public information, check the status of their public records requests, as well as retrieve their responsive documents electronically.
Benefits experienced by the City since the implementation and use of the GovQA Public Records Request Management Software, in compliance with the FOIA, include, but are not limited to the following:
? Ability to receive and respond to public information requests received via email, in person, postal mail, and online form;
? Monitor multiple public information requests in one database and create a centralized system for processing public information requests;
? Internal workflow that allows requests to be automatically routed to t...
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