STRATEGIC PRIORITY: Core
AGENDA DATE: September 10, 2025
COUNCIL DISTRICT(S): N/A
DEPARTMENT: Office of Procurement Services
EXECUTIVE: Donzell Gipson
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SUBJECT
Title
Authorize a three-year service contract, with two one-year renewal options, for health savings accounts and flexible spending accounts for City employees and retirees for the Department of Human Resources - Metropolitan Life Insurance Company Metlife Consumer Services, Inc., most advantageous proposer of seven - Not to exceed $180,612.00 - Financing: Employee Benefits Fund (subject to annual appropriations)
Body
BACKGROUND
This action does not encumber funds; the purpose of a service contract is to establish firm pricing for services, for a specific term, which are ordered on an as needed basis.
This service contract will provide for health savings accounts (HSA) and flexible spending accounts (FSA) for City employees and retirees for the Department of Human Resources. The Employee Benefits Division of the Department of Human Resources operates and manages the City's health benefits programs related services; therefore, it is crucial for the City to offer and provide health coverage options to eligible employees and their dependents. This contract will provide processing administration, large-case management, customer service, FSA, and HSA administration.
There are approximately 2,920 active FSA, 476 active dependent care, 3,472 active HSA participants, as well as 198 pre-HSA employees enrolled in the plans.
The benefits program is structured on a calendar-year basis. During the annual enrollment held in September or October each year, employees and retirees may elect plan changes that will become effective on January 1st of the following year. The City currently uses Workday as the eligibility system, and it will continue to be the system of use.
A six-member committee from the following departments reviewed and evaluat...
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