STRATEGIC PRIORITY: Core
AGENDA DATE: August 13, 2025
COUNCIL DISTRICT(S): Citywide
DEPARTMENT: Department of Information and Technology Services
EXECUTIVE: Donzell Gipson
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SUBJECT
Title
Authorize a four-year service contract, with a one-year renewal option, for the continuation of maintenance and support for the equipment tracking and deployment software for Dallas Fire-Rescue Department - Deccan International, sole source - Not to exceed $399,393.00 - Financing: Data Services Fund (subject to annual appropriations)
Body
BACKGROUND
This Sole Source agreement will provide continuous maintenance and support to the Deccan Applications used by Dallas-Fire-Rescue Department (DFD). The contract includes maintenance software fixes, new features, and support for the software.
This service contract for system upgrade, maintenance, and support for the equipment tracking and deployment software currently utilized by the DFD will provide ongoing maintenance and support. Maintenance and support includes software upgrades to current releases, ongoing technical support, and specific future requests needed by the DFD. Upgrades under this new agreement include enhancements that provide improved functionality and efficiency. Additionally, this upgrade provides improved back-up and disaster recovery capabilities. We anticipate the following City departments will use this agreement:
? Department of Information and Technology Services
? Dallas Fire-Rescue Department
The software includes tools that are designed to collect real-time data directly from Computer Aided Dispatch (CAD) and analyze equipment placement/deployment. The DFD uses this critical data to improve response times and ensure the most effective deployment of equipment in the field. Examples of functionality include:
? Monthly reporting of "run time data" from the CAD system
? Situational analysis of the effects of deploying or movin...
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