STRATEGIC PRIORITY: Government Performance & Financial Management
AGENDA DATE: August 28, 2024
COUNCIL DISTRICT(S): All
DEPARTMENT: Office of Procurement Services
EXECUTIVE: Donzell Gipson
______________________________________________________________________
SUBJECT
Title
Authorize a five-year service contract for the purchase of software licenses subscription, hosting services, and technical support for the Department of Housing & Neighborhood Revitalization - Benevate, Inc. dba Neighborly Software, sole source - Not to exceed $495,075.00 - Financing: Community Development Block Grant Fund (subject to annual appropriations)
Body
BACKGROUND
This action does not encumber funds; the purpose of a service contract is to establish firm pricing for services, for a specific term, which are ordered on an as needed basis.
This service contract will provide for the purchase of software licenses subscription, hosting services, and technical support for the Department of Housing & Neighborhood Revitalization (HOU). Benevate, Inc. dba Neighborly Software currently owns the database and data entry system used by the City and it allows for management of everything from application support to long term portfolio management. The software will be used to automate enrollment, qualification, administration, and reporting for all HOU programs. The software will be configured to HOU specific needs, including
* Custom workflows
* Forms
* Document generation requirements
The service contract will also provide for an online portal for beneficiaries to apply for grant funding, view loan information, request loan payoff details, and attest to ongoing program requirements. Contractors will use the portal to bid on construction projects, update their insurance/license information and make draw requests. The Department of Housing & Neighborhood Revitalization inspectors will be able to use the software to complete inspections and writeups using a mobile tablet device. Other b...
Click here for full text