PILLAR: Safe
AGENDA DATE: September 9, 2026
COUNCIL DISTRICT(S): Citywide
DEPARTMENT: Dallas Police Department
PRIORITY: Government Efficiency
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SUBJECT
Title
Authorize Supplemental Agreement No. 1 to increase the cooperative purchasing agreement with Freeit Data Solutions, Inc. through the Texas Department of Information Resources cooperative purchasing agreement, for the removal of interfaces, the addition of new interfaces data migration, and integration maintenance services, for a vendor-hosted Computer Aided Dispatching and Records Management System - Not to exceed $630,966.31, from $47,190,426.23 to $47,821,392.54 - Financing: General Fund ($479,581.15), 911 System Operations Fund ($233,617.27), and Data Services Fund (-$82,232.11) (subject to annual appropriations)
Body
BACKGROUND
This Supplemental Agreement outlines the provision of adding data migration, application integration, and associated maintenance services for the Computer-Aided Dispatch (CAD) and Records Management System (RMS) approved by City Council on December 10, 2025, by Resolution No. 25-1831. The Dallas Police Department (DPD), Dallas Fire-Rescue, and other City departments, including Information and Technology Services (ITS), are continuously exploring ways to enhance operational efficiency through technology.
With the awarded vendor now beginning implementation of the replacement for the current CAD and RMS systems, this additional application integration work will connect the new CAD and RMS systems to other City systems. In addition to the 15 integrations included in the original contract, this supplemental agreement adds five additional integrations, including connections with DPD’s personnel scheduling application, an automated fire apparatus unit relocation application, and a 911 call recording platform for DFR and the newly deployed drone as a first-responder interface. These integrations will facilit...
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