STRATEGIC PRIORITY: Government Performance and Financial Management
AGENDA DATE: June 9, 2021
COUNCIL DISTRICT(S): All
DEPARTMENT: Office of Procurement Services
EXECUTIVE: Elizabeth Reich
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SUBJECT
Title
Authorize a two-year service price agreement, with three one-year renewal options, for virtual telephone town hall meeting services to broadcast public information sessions for the Department of Information and Technology Services with Telephone Town Hall Meeting, Inc. through an Interlocal Agreement with the City of Plano - Estimated amount of $135,200 - Financing: Data Services Fund
Body
BACKGROUND
This action does not encumber funds; the purpose of a service price agreement is to establish firm pricing for services, for a specific term, which are ordered on an as needed basis according to annual budgetary appropriations. The estimated amount is intended as guidance rather than a cap on spending under the agreement, so that actual need combined with the amount budgeted will determine the amount spent under this agreement.
This service price agreement will provide for virtual telephone town hall meeting services to broadcast public information sessions. This service provides Dallas residents an alternative option to join town hall meetings, including joining through a toll-free number to listen to town hall meetings and the ability to give feedback and ask questions. Additionally, attendees have the ability to join live meetings through web simulcasts, which are offered in both English and Spanish. Telephone Town Hall Meeting events will include a moderator, call screeners, and data collectors.
This service price agreement assists in promoting upcoming meetings to improve resident participation through the utilization of social media and allowing residents to opt-in to have meeting reminders sent to their mobile devices. In addition, a new Peer-to-Peer texting feature has been added...
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