STRATEGIC PRIORITY: Government Performance and Financial Management
AGENDA DATE: September 22, 2021
COUNCIL DISTRICT(S): All
DEPARTMENT: Office of Procurement Services
EXECUTIVE: Elizabeth Reich
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SUBJECT
Title
Authorize a five-year service contract for website design, hosting, support, content management, user optimization services, and integration with the current Integrated Library System platforms for the Library - BiblioCommons, Corp., most advantageous proposer of seventeen - Not to exceed $1,076,096.89 - Financing: General Fund (subject to annual appropriations)
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BACKGROUND
This action does not encumber funds; the purpose of a service contract is to establish firm pricing for services, for a specific term, which are ordered on an as needed basis.
This service contract will provide for website design, hosting, support, content management, user optimization services, and integration with the current Integrated Library System (ILS) platforms for the Library.
The Library's (DPL) public website provides a digital gateway to library services, programs, research, and collections. Though the DPL has been looking to update the website for some time, having the chance to do so after an event, such as COVID-19, facilitated a new set of standards and a new way of thinking about online platforms and services. This project will result in a website that promotes the dynamic and evolving services DPL offers, provide staff tools to keep the website up to date and inviting, while providing an easy, user-focused experience.
The current website being large and complex, makes it difficult to navigate through the site and easily find content. Though much of what can be accessed from the current website appears to be one platform, it is delivered via multiple platforms and vendors. The current integration of these systems is severely lacking, creating a fragmented and confusing user experience. Con...
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