STRATEGIC PRIORITY: Government Performance and Financial Management
AGENDA DATE: November 10, 2021
COUNCIL DISTRICT(S): All
DEPARTMENT: Office of Procurement Services
EXECUTIVE: Elizabeth Reich
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SUBJECT
Title
Authorize a five-year service contract for maintenance and support of Orion Communications software applications for the Police Department and Court & Detention Services - Orion Communications, Inc., sole source - Not to exceed $790,569.30 - Financing: Data Services Fund ($438,942.15) and Technology Fund ($351,627.15) (subject to annual appropriations)
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BACKGROUND
This action does not encumber funds; the purpose of a service contract is to establish firm pricing for services, for a specific term, which are ordered on an as needed basis.
This service contract will provide ongoing maintenance and support for Orion Communications software applications. Maintenance and support include software upgrades to current releases of software and ongoing technical support. Orion Communications software applications provide efficient data management that allows the City to:
* Manage the daily operations and personnel files of uniform officers, which includes tracking planned work time versus actual time worked
* Notify officers of subpoena notifications and City and County court date alerts.
* Track evidence related to criminal cases
* Provide automation of tow company processing, which allows field officers to dispatch towing companies based on queue status
* Track vehicles impounded by the City
This software allows City agencies to share data in real-time with different applications systems, which is critical to the administrative management of the Police Department and Court & Detention Services personnel.
On November 10, 2015, the City Council authorized a living wage policy that requires contractors to pay their employees a "living wage" rate as established annually by the Mass...
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