STRATEGIC PRIORITY: Government Performance and Financial Management
AGENDA DATE: December 8, 2021
COUNCIL DISTRICT(S): N/A
DEPARTMENT: Office of Procurement Services
EXECUTIVE: Elizabeth Reich
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SUBJECT
Title
Authorize a three-year service contract, with one two-year renewal option, for pre-paid legal and identity theft protection services for the Department of Human Resources - MetLife Legal Plans, Inc., most advantageous proposer of five - Financing: No cost consideration to the City (fees will be paid for by employees who opt to enroll in pre-paid legal and identity theft protection services)
Body
BACKGROUND
This action does not encumber funds; the purpose of a service contract is to establish firm pricing for services, for a specific term, which are ordered on an as needed basis.
This service contract will provide accessible legal resources and identity theft benefit options through a third-party supplier. The selected supplier provides support to employee via online resources, email, and/or telephonic support. This is a fully insured product paid by participating employees. This contract offers a comprehensive range of benefit products that will allow employees to custom tailor their benefit package to their individual needs. The awarded firm will be expected to manage all aspects of employee marketing and enrollment, and to provide ongoing customer service for the voluntary benefits products and the provision of support staff during open enrollment periods.
A six-member committee from the following departments reviewed and evaluated the qualifications:
* City Controller's Office (1)
* Department of Human Resources (2)
* Department of Transportation (1)
* Office of Community Care (1)
* Office of Procurement Services (1)*
*The Office of Procurement Services only evaluated the cost and local preference, if applicable.
The committee selected the successfu...
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