STRATEGIC PRIORITY: Government Performance & Financial Management
AGENDA DATE: November 9, 2022
COUNCIL DISTRICT(S): All
DEPARTMENT: Office of Procurement Services
EXECUTIVE: Jack Ireland
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SUBJECT
Title
Authorize a five-year service contract to establish a master agreement for an electronic payment processing service for the Water Utilities Department with Paymentus Corporation through an interlocal agreement with the City of Odessa - See attached Fee Schedule, Schedule A - Estimated expenditure: $15,000,000 - Financing: Dallas Water Utilities Fund (subject to annual appropriations)
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BACKGROUND
This action does not encumber funds; the purpose of service contract is to establish firm pricing for services, for a specific term, which are ordered on an as needed basis.
This service contract will provide for electronic payment processing services for the Water Utilities Department (utility invoices, permits, and fees). Other departments that will utilize this agreement are Department of Sanitation Services (solid waste), 311 (Customer Service), Fire-Rescue Department (permits and alarms), Department of Aviation (rental fees and fuel), Department of Code Compliance (liens and permits), Sustainable Development (water & wastewater permits), Police Department (vice applications), Department of Housing & Neighborhood Revitalization (liens and loans), City Controller Office (view only), City Attorney's Office (view only) and Vital Statistics (birth and death certificates).
This service contract provides for anticipated changes in banking and credit card services in response to the evolution of technological and security requirements for which the City must comply. This service meets Payment Card Industry Data Security Standard (PCI-DSS-12) compliance and ensures continuous credit card services through face-to-face, interactive voice response, and ePay channels for City customers.
It also will ...
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