STRATEGIC PRIORITY: Government Performance & Financial Management
AGENDA DATE: November 9, 2022
COUNCIL DISTRICT(S): All
DEPARTMENT: Office of Procurement Services
EXECUTIVE: Jack Ireland
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SUBJECT
Title
Authorize Supplemental Agreement No. 2 to exercise the second of two, one-year renewal options to the service contract with Innovative Interfaces Incorporated for licenses, maintenance, hosting, and support of an integrated library system - Not to exceed $304,732.67 - Financing: General Fund (subject to annual appropriations)
Body
BACKGROUND
This action does not encumber funds; the purpose of a service contract is to establish firm pricing for services, for a specific term, which are ordered on an as needed basis.
This Supplemental Agreement will provide for continued licenses, maintenance, hosting and support for the existing integrated library system (ILS). This contract enables the City to receive full support for all issues related to the ILS. In 2007, City Council authorized a contract to provide, install and maintain a new ILS system. The ILS allows for the automation and management of customer accounts, materials, cataloging and acquisitions. This ILS has improved the internal productivity of the library system and enhanced its capabilities with responding to the needs of customers. Specific features include:
* A 24/7 Public Access Catalog for customers to locate materials, place them on hold, renew their materials, pay library fines, write reviews, find recommended reading materials and preview book content, such as jacket cover, first chapter and/ or summary
* A tracking mechanism for all library customer accounts - materials checked out, fines owed, customer contact information, notices to customer for overdue materials, fines and requested materials
* Cataloging of library materials including books, digital video disks (DVDs), compact disc (CDs), etc., as well as digital conten...
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