STRATEGIC PRIORITY: Government Performance & Financial Management
AGENDA DATE: December 13, 2023
COUNCIL DISTRICT(S): All
DEPARTMENT: Office of Procurement Services
EXECUTIVE: Jack Ireland
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SUBJECT
Title
Authorize a five-year service contract in the amount of $2,424,581.01, with four one-year renewal options in a total amount of $2,380,355.82, as detailed in the fiscal information section, for continued licenses, maintenance, hosting, and support for the existing integrated library system - Innovative Interfaces, Inc., sole source - Not to exceed $4,804,936.83 - Financing: General Fund (subject to annual appropriations)
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BACKGROUND
This service contract will provide for continued licenses, maintenance, hosting, and support for the existing integrated library system ("ILS"). This contract enables the City to receive full support for all issues related to the ILS. The ILS allows for the automation and management of customer accounts, materials, cataloging and acquisitions. This ILS has improved the internal productivity of the library system and enhanced its capabilities with responding to the needs of customers.
The Library has 30 service points, including the Central Library, 28 branches and Bookmarks at NorthPark Center. The Library has almost 700,000 registered users with approximately six million items checked out annually.
The Innovative Interface Library system upgrade and multi-year renewal will:
* Provide turnkey full data migration from server to web-based hosted environment;
* Migration of user licenses from legacy environment to hosted environment;
* Installation of auxiliary utilities, where needed to replicate functionality available in the legacy environment, or to facilitate migration;
* Offer savings by eliminating need for third party integration of customer facing features such as website development, events calendars, online room reservations, Library newsletters a...
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