STRATEGIC PRIORITY: Public Safety
AGENDA DATE: February 8, 2023
COUNCIL DISTRICT(S): All
DEPARTMENT: Fire-Rescue Department
EXECUTIVE: Jon Fortune
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SUBJECT
Title
Authorize Supplemental Agreement No.1 to the service price agreement with Medical Priority Consultants, Inc. dba Priority Dispatch Corp. to add: (1) Spanish language version of ProQA protocols to the current medical priority dispatch system software in the amount of $22,000.00; and (2) the fire priority dispatch system component in the amount of $221,338.50 for the period February 8, 2023 through October 12, 2024 - Amount not to exceed $243,398.50, from $110,091 to $353,489.50 - Financing: Coronavirus State and Local Fiscal Recovery Funds
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BACKGROUND
An acquisition contract in 2016 allowed the city to purchase licenses and maintenance for an emergency medical priority dispatch software system. The licenses enabled Fire-Rescue to integrate an emergency priority dispatch system with the current computer aided dispatch system to enhance deployment of Emergency Medical Service (EMS) resources in a more effective and efficient manner. These efficiencies have resulted in improved response time to high priority EMS calls for service via the 911 system and quality assessment. The City entered a three-year contract for these services in October 2021 and this agenda item amends that agreement by adding the following two services. Dallas Fire-Rescue is utilizing Covid-19 funds to enhance the medical services protocols separated from fire emergency dispatch system protocols for efficient and effective response to emergency services in diverse and equitable manner.
Medical ProQA (Spanish Version): Priority Dispatch Corp offers a Spanish version of the Medical Priority Dispatch System that helps translate the medical protocols consistently instead of relying on the varying translation from the Spanish speaking dispatchers. Language concord...
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