STRATEGIC PRIORITY: Government Performance & Financial Management
AGENDA DATE: April 24, 2024
COUNCIL DISTRICT(S): All
DEPARTMENT: Office of Procurement Services
EXECUTIVE: Jack Ireland
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SUBJECT
Title
Authorize Supplemental Agreement No. 1 to increase the service contract with Netsync Network Solutions through the Texas Department of Information Resources cooperative agreement DIR-CPO-4866 for continuous use and upgrade of an existing device threat detection response solution and licensing for the Department of Information and Technology Services - Not to exceed $949,746.80, from $873,104.50 to $1,822,851.30 - Financing: Data Services Fund (subject to annual appropriations)
Body
BACKGROUND
This action does not encumber funds; the purpose of a service contract is to establish firm pricing for services, for a specific term, which are ordered on an as needed basis.
This Supplemental Agreement will provide for continued use and upgrade of an existing device threat detection response solution and licensing for the Department of Information and Technology Services. This upgrade will bring the licensing from enterprise support to complete and premium support, for the second and third year of the current contract.
The Department of Information and Technology Services will continue to utilize the solution to ensure the City's endpoints (i.e., employee's laptops, desktops, and servers) have modernized protection against malicious cyber actors that would attempt to attack the City through employee's computers.
Some key benefits to upgrading the system include but not limited to:
* Solution offers 24/7 threat hunting included to supplement the City's Security Operations Center staff activity
* Cloud-native platform, meaning it will not require an on-premises, City-managed component, offering the City a fully managed service
* Utilizes artificial intelligence to bolster its capabilities and pro...
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